Media Offline! Avid Express/Newscutter

Media Offline! Avid Express/Newscutter

There are a number of different causes for media to be “Offline”. The most common is when the Avid database files become corrupt. These database files then do not report correctly what media exists in the system.

To fix this problem first close the Avid application.
Then browse to the OMFI Files folder which contains a set of folders which in turn contains all the media files.
If the user last used a particular Avid computer, then open the folder named with that computer name.
Depending on how much media is in the system you could now be faced with a very long list of files.
Sort the files by Type.
Then scroll down the list of files until you find two avid database files.
Delete these two files.
Now open the Avid application again.
Once the problematic project is opened again Avid with automatically scan all the media files, which then recreates the database files you deleted in the previous step. You can check by looking in the folder which you may still have open.
Once scanning is complete, the media should now be available again.

Another reason for media to be offline, might be that the actual media has been deleted. Its always possible that this could happen but much less common. The delete function can be confusing to the less experienced user as it gives options as to which type of file, the clip or media, should be deleted.

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About shazmagill

I work as a Senior Technical Demonstrator and Lecturer in digital storytelling at Cardiff School of Journalism, Cardiff University. I teach and support any tools necessary for our students to function as journalists or media practitioners. This means anything from audio recording techniques, video editing, photography and print and mobile publishing. I have recently completed MA in Arts Practice (Fine Art) at the University of South Wales exploring the subjective and objective view and community storytelling through art of the Rhondda valley.
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